Welcome to dogbox.pet, operated by DogBox Limited who has made all our services, technology, content and tools available to you, the user, on your device (mobile, tablet, desktop computer, laptop etc.). This Terms of Use agreement (hereinafter referred to as “the Terms”) governs all of the content and policy on this website (“the Site”) and it is your responsibility to familiarize yourself with it. The Terms form part of our entire agreement with the User, and overrides any and all communications, exchanges and proposals between the User and our company. ” You”/ “Your” refers to you, the user accessing the Site. “Us”/”We”/”Our”/”Ourselves” refers to us, Dogbox Limited.

We reserve the right to change these Terms at any time. It is important that if you do not agree or are incapable of giving consent to these Terms, that you refrain from using the site in any way. Using any or all of our service shall constitute an acceptance of these Terms, and create a legally binding relationship governed by the Laws of Malta.


It is your responsibility to ensure that your device is secure and compatible with the format of this Site. We will not have any liability for damage which occurs to your device from our Site. You are requested to contact us should you witness any potentially dangerous or illegal materials and we will do our best to remove them.


Our services are provided to you “as is” and “as available”. We will not be held liable for losses or damage that occurs to you due to you relying on the accuracy of our content as it is subject to availability. Please contact us to confirm any bookings, orders and product availability if we do not contact you ourselves.

We own all proprietary rights in relation to the content on this Site including our logo, design, materials, offers and artistic work which are subject to copyright and trademark laws. You are in no way permitted to publish, edit, copy, distribute, sell or license the content on this Site. Neither are you permitted to make any claims that you own or in any way perform any of the services, content, tools, logo or design on this Site.

Content may be interrupted or contain errors and certain features, tools or materials may become unavailable. You agree that we are not liable for any unavailability, suspension, error or withdrawal of/to any content on the Site.

User Conduct

You are responsible to ensure that your conduct on the Site complies with the applicable laws in relation to our services. We are committed to providing our users with an opportunity to interact with us and provide feedback to our service.

We therefore provide you an opportunity to create an account on this Site. You are responsible to provide accurate information and to refrain from misrepresenting yourself or impersonating any other third party. You are solely responsible for content generated from your account including but not limited to comments, reviews and inquiries on the Site.  We reserve the right but have no obligation to monitor, edit and/or remove any user generated content which does not comply with these Terms, terms of any third party or the applicable law.

The security of your account is your responsibility and you must treat all information in relation to your log-in ID (including username and password) as confidential. You are to inform us of any breaches to the security of your account in a timely manner but you are nonetheless responsible for all interaction between your account and the site.

You are prohibited from taking any action on this Site which in any manner is deceptive, misleading, fraudulent, obscene, profane, threatening, abusive, harassing, libelous, tortious or invades the privacy rights of third parties. You also cannot post any advertising. We may in our sole discretion terminate, suspend or report any User’s access to the site should it violate any part of our Terms. By taking responsibility for content generated by you, you are agreeing to exempt us from liability in case of any dispute in relation to content that you post or in any way connected to your activity on or connected to the Site.

Non-assignment of rights and obligations

The rights and obligations in the Terms belong to only you. Any waiver, assignment, transfer or delegation to any third party shall be null.


Our privacy policy can be found on https://dogbox.pet/privacy


Our delivery policy can be found on https://dogbox.pet/delivery


Our returns policy can be found on https://dogbox.pet/returns


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